Note: over 90% of our clients purchase a subscription to our website editor (Content Management System or CMS) which comes with UNLIMITED PHONE SUPPORT and avoid the fees listed below entirely!
We provide webmaster service PLUS. From day to day updates, uploads and routine file management to technical support for hosting accounts all the way to server configuration.
The cost for service varies by the skills needed and time demanded, but typically falls within three tiers of service:
- Updates to Website (Tier 1 Support: $25 minimum per incident with a rate of $30 - $80 per hour)
Almost all webmaster services stop here. Your actual hourly rate depends upon the number of support credits that you purchase in advance.
Each Support Credit = 1 Hour
5 Credits for $400 ($80/hr)
10 Credits for $600 ($60/hr)
20 Credits for $1,000 ($50/hr)
30 Credits for $1,200 ($40/hr)
50 Credits for $1,500 ($30/hr)
- Website hosting account technical support (Tier 2 Support: $50 minimum per incident with a rate of $75 - $150 per hour)
- Server administration (Tier 3 Support: $100 minimum per incident with a rate of $150 - $250 per hour)